Is everything that is being summarized through Storytell private to the user? Or is that data being made public?

We got a question from an enterprise user of Storytell: "Is everything that is being summarized through StoryTell private to the user? Or is that data being made public?"

Here's the answer:

We do not publicly disclose your data. You can find our full Privacy Policy here.

How we process your source data to return a result to you:

1. We process your source data in a private computing cluster, which is end-to-end encrypted. We transform the raw source data using our proprietary AI algorithm, Mercury, into Story Tiles™ which are summaries of the original source data.

2. We then send these Story Tiles™ along with your user prompts to Large Language Model (LLM) services for further processing and to enable you to interact with the content via chat functionality.

3. For multi-media data: We will call a cloud-based "speech to text" API to turn the rich media into text for us to process, and we upload the raw video file to Visla, a processing partner, to cut the long-form content up into short-form snippets. (You can find Visla's privacy policy here).

4. Storytell does not store the raw rich-media source data that is provided to us.

A deeper dive into the terms mentioned above:

In our Chrome extension, the source data is typically the content from a web page and the prompt happens in the extension, like this:

In Slack the source data is a Slack message that can be of various types like a Zoom URL, an MP3/MP4, a text block etc, like this:

You can also learn more about what Story Tiles™ are here.