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Feedback Please: Chrome Extension Notifications

A notification system within the Chrome Extension could serve many purposes, including:

- suggesting to a user that they could use Storytell to summarize a long article rather than reading it

- letting a user know their summary is done generating

We think this could enhance the Chrome Extension user experience, and help users more effectively utilize the power of Storytell.

Here's a 4 minute video of how this could work -- we'd love to get your feedback -- you can comment below this post or email feedback@storytell.ai :

And if you'd like to become an official beta tester, here's how to sign up.

4 answers0 replies

Comments (4)

Pierre Tapia

Apr 26

Excellent work on these prototypes @ryanfritsch ! Here's some takeaways on the notification pop-up:

I think this would serve as a helpful reminder of StoryTell's value, particularly as part of a new user onboarding, but I think it would be a fairly distracting affordance to expose persistently once I know where StoryTell lives.
To Flav's point, this should be implemented in a way that is consistent with my privacy settings.

ryanfritsch

Apr 26

Replying to

thanks for taking the time to watch the video and respond @Pierre Tapia . I agree it should be consistent with the privacy settings. And you're right, we may need to think of a more elegant way to remind the user that Storytell has completed processing something for them when the extension is hidden.

flav

Apr 25

Wow, you folks are on fire! Just to confirm, am I understanding this correctly? Here:

Based on my mental model, thinking of privacy controls: i have either allowed Storytell to summarize all content for me, or I've decided to keep it turned off until I choose to turn it on. Are you suggesting that this notification pops up when I have chosen to turn it off, as a prompt for me to turn it back on? If so, this redefines what "off" means because truly "off" means no prompting. I understand that permanently off is tricky because people may turn it off forever and forget about it.

If I'm understanding correctly, maybe a language rewrite would make more sense for me as a user: the message should state that "Storytell is completely off, do you want to turn it on now?" (nod to privacy controls https://www.storytell.ai/support/share-your-feedback/feedback-please-privacy-controls-within-the-chrome-extension)

This brings up another point: when does this notification pop up? Because as a user, if I'm okay with ST summarizing everything, then it's happening automatically. And if it's off, it's because I don't want work to be done. Is there a content length threshold past which the notification pops up, so it isn't always popping?

As a user, if I don't have ST open but it's allowed to summarize and my summary is complete, do we need to rely on a notification overlay that may potentially get in the way? Could it be more discrete and contained, like https://capture.dropbox.com/qmnOoPuNXcYKZ17u ?

n = 1... curious to know what other users think.

Regarding the 2x video watching, I personally lean on YouTube's innate feature for that.

Regarding Jing's comment, I didn't know that the footnote link pointing directly to a video timecode was possible because I thought the summary might draw from different parts of the video. But if that isn't the case, then yes, I love that feature!

Great progress!

ryanfritsch

Apr 26

Replying to

thanks for your response @flav ! I see this notification only showing up when the user wants Storytell to generate a report for them, as the extension wouldn't grab the content of the page when they have it turned off. I think a content-length threshold would be a good idea as well. Users may not want a summary for an article that would take them only 60 seconds to read. I like your mocks for the side tab too, I think that'd be a great way to communicate the status of the processing of a summary. That's something we had in the old extension design, so we need to add it back in!