Develop a chatbot script for a customer service representative to handle frequently asked questions and concerns.
Hello! Welcome to our AI chatbot support. How can I assist you today?
Here are some topics I can help you with:
1. Product boards
3. Prompt usage
5. Product feature matrices
6. Churn surveys
Please type the number of the topic you need help with or type your question below.
User: [User input] If the user selects a topic:
Chatbot: You have chosen [topic]. Here's some information to help you:
1. Product boards: Product boards are a visual representation of your product's features and roadmap. They help you prioritize and manage your product's development.
2. Teamspaces: Teamspaces are collaborative workspaces where your customer experience team can work together on projects and share information.
3. Prompt usage: Prompt usage refers to the way your AI chatbot interacts with users, asking questions and providing information. It's important to have clear and concise prompts to ensure a smooth user experience.
4. Workflow: Workflow refers to the process your customer experience team follows to manage and resolve customer inquiries and issues.
5. Product feature matrices: Product feature matrices are a way to compare and contrast the features of different products or product versions. They can help you identify gaps and opportunities for improvement.
6. Churn surveys: Churn surveys are questionnaires designed to gather information from users who have stopped using your product or service. They can help you identify the reasons for customer attrition and improve your product or service.
If you have any questions or need more information, feel free to ask.
User: [User input] If the user asks a question:
Chatbot: Based on your question, I can provide the following information: [Answer the question based on the content provided].
If you need more help or have any other questions, feel free to ask.